1. General Enquiries
For questions about our products, orders, or general information, please contact us during business hours.
Email: info@wayshopee.com.au
Phone: +61 (08) 7001 9841
2. Customer Support Hours
- Mon–Fri: 9:00 AM – 5:00 PM (ACST)
- Sat, Sun & Public Holidays: Closed
3. Order & Shipping Queries
Please include your order number in any enquiry so we can assist you faster.
4. Returns & Refunds
Before requesting a return, exchange, or refund, review our Returns Policy. Please include your order number and product details in your request.
5. Business Partnerships
For wholesale, collaborations, or partnerships, email us with the subject line “Business Enquiry”: info@wayshopee.com.au
6. Mailing Address
WayShopee Retail Management Pty Ltd
232 Unley Road
Unley, South Australia 5061