1. Commitment to Accessibility

WayShopee Retail Management Pty Ltd (“WayShopee”, “we”, “our”, “us”) is committed to ensuring digital accessibility for all users, including individuals with disabilities. We aim to provide an inclusive and user-friendly online experience across our website and services.

We design and maintain our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and with consideration of the Disability Discrimination Act 1992 (Cth). Our efforts include:

• Compatibility with screen readers, keyboard navigation, and assistive technologies
• Descriptive alt text for images and clear labels for forms and interactive elements
• Avoiding colour/contrast and font choices that create visual barriers
• Clear headings, links, and navigation to support content hierarchy

2. Ongoing Improvements

Accessibility is an ongoing process. We are committed to continuous improvements by:

• Conducting periodic accessibility audits and updates
• Using accessibility tools and plugins to enhance inclusivity
• Training our team on best practices in accessible and inclusive design
• Welcoming user feedback to identify and fix issues

3. Third-Party Content

Some third-party services integrated with our website (e.g., payment gateways, shipping platforms, embedded media) may not fully meet the same accessibility standards. While these services are outside our direct control, we encourage our partners to adopt WCAG 2.1 Level AA compliance and best practices.

4. Requesting Assistance

If you encounter any accessibility barriers or need information in an alternative format, please contact us. We will make every effort to assist you promptly and provide content in a way that meets your needs.

Accessibility Support:
📧 info@wayshopee.com.au · 📞 +61 (08) 7001 9841
📍 232 Unley Road, Unley, South Australia 5061